RETURN POLICIES

25 Day Return Policy:

We truly appreciate your business and want you to be 100% satisfied. If not completely satisfied with your purchase, return it within 25 days of shipment date for a refund, or exchange. Refunds are for the value of the equipment only. Both outbound and return shipping are your responsibility.

The original outbound postage will be deducted from your refund If you received free shipping on your purchase.

PLEASE FOLLOW THE INSTRUCTIONS BELOW CAREFULLY
OR A MINIMUM RESTOCKING FEE OF 10% WILL APPLY

A Return Authorization Number (RA#) is required on your box before you can return it. Email your request for an RA# at returns@rwdixon.com

General Return Instructions

Ship to this Return Address:

Returns Dept, RA #
R W Dixon Enterprises
PO Box 222
Largo FL 33779-0222

Upon return, your item(s) will be checked thoroughly; those found to have excessive use time or wear will be charged a minimum restocking fee of 10%.

Returning Defective Items

Contact us at returns@rwdixon.com for return instructions an handling warrantied items.

Damaged in Transit

Your order is carefully packed and shipped via USPS. If an item arrives damaged:

Call us within 72 hours for return instructions.

Keep the original shipping box for insurance purposes.

Restocking Fees

To avoid restocking fees, be sure all original contents and packaging are returned.

Please be advised that return and restocking fees may apply if damage is not a result of shipping.

Delivery Unclaimed / Undeliverable / Refused

If the carrier returns an item because it was unclaimed or undeliverable, additional postage will be requried before reshipping. If the carrier returns an item because it was refused a 10% restocking fee will apply.

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